Client Testimonial Template
Ready-to-use testimonial format that clients can fill in. Provides structure for compelling, results-focused testimonials.
Best for:
- Send to clients who agreed to provide a testimonial
- Use as a form on your website
- Include in your testimonial request emails
The Template
Before working with [[service_provider]], we struggled with [[specific_challenge]]. We had tried [[previous_attempts]], but nothing seemed to work.
[[service_provider]] took a completely different approach. They [[solution_approach]], which immediately made sense for our situation.
The results speak for themselves: [[specific_results]].
What I appreciated most was [[favorite_aspect]]. It's rare to find someone who [[unique_quality]].
I'd highly recommend [[service_provider]] to anyone who [[who_would_benefit]]. The ROI has been incredible, and we continue to see benefits months later.
[[client_name]]
[[client_title]], [[company_name]]
How to Use This Template
- Send to clients who have agreed to provide a testimonial but need structure
- Include clear instructions about what details to include for each variable
- Provide examples of specific metrics or results they might mention
- Offer to help fill in any sections they're unsure about
- Get approval before publishing anywhere
Structure Breakdown
Opening - The Problem
Start with the challenge to create relatability. Readers connect with problems they also face.
Middle - The Solution
Describe your unique approach. This differentiates you from competitors.
Results - The Proof
Specific, measurable outcomes carry the most weight. Numbers and percentages are powerful.
Personal Touch - The Relationship
What made working with you special? This adds authenticity and personality.
Recommendation - The Close
Who else would benefit? This helps prospects self-identify as good fits.
Variable Guidelines
When filling in the template variables:
- [[specific_challenge]]: Be detailed - "disorganized marketing" is better than "marketing issues"
- [[solution_approach]]: Focus on what was unique - "created a custom 90-day roadmap"
- [[specific_results]]: Use numbers - "increased leads by 312% in 3 months"
- [[favorite_aspect]]: Personal touches - "weekly check-ins" or "always available"
- [[who_would_benefit]]: Define ideal clients - "B2B SaaS startups looking to scale"
Alternative Formats
Short Version (50-75 words)
"[[service_provider]] helped us [[main_achievement]] in just [[timeframe]]. Their [[key_strength]] made all the difference. We've seen [[specific_result]] and couldn't be happier. Highly recommend for [[ideal_client_type]]."
[[client_name]], [[client_title]] at [[company_name]]
Video Script Version
Hi, I'm [[client_name]] from [[company_name]].
Before working with [[service_provider]], we were struggling with [[specific_challenge]]. It was costing us [[negative_impact]].
[[service_provider]] came in and [[solution_approach]]. Within [[timeframe]], we saw [[specific_results]].
What really stood out was [[favorite_aspect]].
If you're [[who_would_benefit]], I highly recommend reaching out to [[service_provider]]. It's been a game-changer for our business.
LinkedIn Recommendation Version
I had the pleasure of working with [[service_provider]] on [[project_type]], and the results exceeded all expectations.
[[service_provider]] helped us [[main_achievement]] through their [[key_approach]]. What impressed me most was [[standout_quality]].
The measurable impact: [[specific_results]].
I'd highly recommend [[service_provider]] to any [[target_audience]] looking to [[desired_outcome]]. You won't be disappointed!
Tips for Getting Detailed Testimonials
- Provide this template when requesting testimonials
- Fill in some variables yourself as examples
- Ask follow-up questions to get more specifics
- Offer a quick call to help them articulate results
- Share how you'll use the testimonial to motivate participation
Common Pitfalls to Avoid
- Too vague: "They were great to work with" → Be specific about what made it great
- No results: "Highly recommend" → Include what specific outcomes were achieved
- Too long: Keep to 100-150 words for most uses
- No credibility: Always include full name, title, and company
- Generic praise: Focus on unique differentiators
Form